Before you Call for Service

Self Trouble Shooting Suggestions:

  1. Is power available to unit?
    a. on/off switch on
    b. breakers on
  2. Are there any obstructions in the path of the door?
    a. Rock and debris in tracks
    b. Worn hinges or pivots causing door to drag behind
  3. Has there been any introduction of objects in the sensor detecting zone or posters added to the glass?
  4. Are door (s) reset panic breakaway


If the problem persists then please feel free to contact our service department at one of the following numbers: 

MA AREA 1-866-428-8636

RI AREA 1-800-982-6807 or via email click here

Door Concepts INC

Door Control Inc. - Automatic Door Repair